Shipping Policy

At BraitzVibe, we believe shopping should be simple, convenient, and stress-free. Here's what you need to know about getting your order delivered.

Where We Ship

We currently ship to addresses within the United States.

Free Shipping

Enjoy FREE standard shipping with tracking on all U.S. orders, with no minimum purchase required.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may vary during busy periods or holidays.

Estimated Delivery Times

Our standard shipping service has an estimated transit time of 7–15 business days after dispatch.

Delivery estimates are not guaranteed and may vary due to carrier operations, weather, customs processing, or other circumstances beyond our control.

Order Tracking

Once your order ships, we'll send a shipping confirmation email with tracking information so you can follow its progress.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, please contact us through our Contact page.

We'll help investigate the shipment and work toward an appropriate resolution.

If we cannot ship your order within the promised timeframe, we'll notify you and provide the applicable options to accept a delay or cancel for a refund.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible.

Include your order number and, if available, photographs of the item and packaging.

We'll review the issue and arrange an appropriate resolution in accordance with our Refund Policy and applicable law.

Questions?

Have a question about your order or shipping?

Visit our Contact page. We're happy to help!